Here's the details of this new integrated super app for Indian Railways train tickets booking, checking, help, feedback and more.
RailOne App, by the Indian Railways, has been launched today, on 1 July 2025. This is an all-in-one app which provides a one-stop solution for all railway passenger services in India by integrating together the functions and features of different existing apps related to passenger services of Indian Railways.
Now available for download on Android Play Store and iOS App Store, this new app integrates all the passenger services by Indian Railways such as: booking Reserved and Unreserved tickets, Unreserved and platform tickets with 3% discount, Live train tracking, Enquiries about Trains, PNR, Grievance redressal, Food on Train or E-catering, porter booking, and also for last-mile taxi.
Reserved tickets will continue to be offered on IRCTC as usual. RailOne app has also been authorised by IRCTC, like many other commercial apps which have partnered with it.
Indian Railways' RailOne App integrates all their railway services on this one single app, instead of numerous separate apps which exist currently to serve different purposes such as ticket reservations, buying unreserved tickets, train enquiry, PNR status, tracking your train, complaints and grievance redressal, etc.
Where to get the RailOne App
This comprehensive, all-in-one mobile application is available for download on Google Play Store for Android devices and on iOS App Store for Apple devices.
Key features of RailOne App
Using this app you can effortlessly plan journeys, search for trains, and booking reserved or unreserved tickets through this app. You can also book platform tickets on this app.
RailOne features a single-sign-on with login via mPIN or biometric. It also supports your existing RailConnect and UTS credentials.
It has a seamless single sign-on (SSO) system that reduces your burden of remembering several passwords. Once installed, you can use your existing user credentials of RailConnect or UTSonMobile App to register on RailOne. With this app, you now don't need to have different apps for different services of Indian Railways.
Simple login options using numeric mPIN and biometric is also provided on RailOne. Minimum user data is required for new user registration, making it easy and fast. For enquiry purposes, you can login as Guest through your mobile number/OTP.
It has four tabs below called Home, My Bookings, You, and Menu. Here is what you can find and do in each of them.
Home
This is the main tab with a Journey Planner that consists of options to book Reserved, Unreserved, and Platform tickets.
It also contains more offerings such as : Search Trains, check PNR Status, Coach Position, Track Your Train, Order Food, File for a Refund, Rail Madad (help and support, complaints, grievance redressal, etc.), and also an option to provide your Travel Feedback.
It offers Real-time Train Tracking where you can track your train in real-time with live updates on delays, expected arrival times, and other critical information.
My Bookings
This tab gives you the options to check the all the details and history for both your booked tickets as well as your cancelled tickets (which includes your reserved as well as unreserved tickets. You can filter the details here as per your preferences, based on duration or transaction type.
You
This tab contains the following options related to your profile details and R-wallet:
- You can view or edit your profile details here. It will also show your profile completion status.
- You may also add money to your R-wallet here.
- Here you can also find options to Change Password, enabling or disabling Biometrics, and under the My Account Tab you can verify your email, edit your name (which can be done only once) or delete your account.
Apart from all the above, you may also make enquiries related to freight services on this new RailOne app.
The Union Railway Minister Shri Ashwini Vaishnaw launched this new RailOne app today on 1st July 2025 at India Habitat Centre in New Delhi, on 40th Foundation Day of Centre for Railway Information Systems (CRIS). As per the announcement of Ministry of Railways, RailOne is focused on improving passenger interface with railways.
This new integrated all-in-one app RailOne is the final release version of what was earlier called the SwaRail app which was in a beta testing phase. It's link on Android now has the name RailOne instead of SwaRail.
This is the first public release of this SuperApp called RailOne which was earlier called as SwaRail during its initial beta testing period. This official app for Indian Railways is now live and available to everyone.
What does RailOne mean for us railway travellers?
This app can be very convenient for railways passengers for booking buying train tickets as well as using other services or assistance during train travels, and also helpful for enquiring, registering grievances, etc.
As this new app integrates various railway services within itself, you don't need to have multiple apps in your phone for doing the same anymore, thus being more convenient as well as saving more space on your mobile device.
And of course, you'll still be able to continue using the Indian Railways' official websites as usual, for booking and other purposes, using a web browser on your devices. For example, the IRCTC website for ticket bookings and more services, and RailMadad website for grievance redressal.
Nonetheless, having a single app for multiple purposes, all in one single app now, is truly very convenient than having to use multiple apps until now.
RailOne App of Indian Railways is by the Centre for Railway Information Systems (CRIS), and it is available on:
- On Google Play Store for Android devices
- On iOS App Store for Apple devices.
- RailOne App launched : One-stop solution for all passenger services - Ministry of Railways, PIB : Press Information Bureau, Govt. of India. Posted On: 01 JUL 2025 3:19PM by PIB Delhi.
- Indian Railways Launches ‘SwaRail’ SuperApp for Beta Testing – Final Public Launch after Trials: A One-Stop Solution for Seamless Railway Services - Ministry of Railways on PIB : Press Information Bureau, Govt. of India. Posted On: 31 JAN 2025 10:10PM by PIB Delhi. Retrieved on 01 February 2025.